The X-ray for your business process
Process Mining is like an X-ray to your operations. It turns system data into living pictures that show how work really flows, from first click to final signature. No guessing, no tidy โhappy flowโ diagrams, but the actual path each order, claim, or patient takes.
Why is that useful? Because the picture reveals what eyes miss. You can spot bottlenecks (the swollen tissue), shortcuts (the micro fractures), and idle time (the joint that never moves). Applied to manufacturing it trims downtime; used in finance it speeds approvals; dropped into healthcare it cuts waiting lists. Same torch, different body, same clarity.
The magic sits in the detailed root cause analyses. Every detour glows, every case is shown, and every minute stamped. Variants show who takes the scenic route instead of the highway, and where the traffic jams and why.
With a clear view, decisions become obvious. Fix the step that loops back, automate the check that never adds value, or re-route work to move faster. Process Mining doesnโt tell stories; your data does. And when the lights are on, anyone can see the part that needs attention.
Why is that useful? Because the picture reveals what eyes miss. You can spot bottlenecks (the swollen tissue), shortcuts (the micro fractures), and idle time (the joint that never moves). Applied to manufacturing it trims downtime; used in finance it speeds approvals; dropped into healthcare it cuts waiting lists. Same torch, different body, same clarity.
The magic sits in the detailed root cause analyses. Every detour glows, every case is shown, and every minute stamped. Variants show who takes the scenic route instead of the highway, and where the traffic jams and why.
With a clear view, decisions become obvious. Fix the step that loops back, automate the check that never adds value, or re-route work to move faster. Process Mining doesnโt tell stories; your data does. And when the lights are on, anyone can see the part that needs attention.
No expensive machine or specialised doctor
The information already runs inside your ERP, CRM, ticketing tool, or custom app. And in most cases a click leaves three crumbs: what happened, when it happened, and which case it belonged to. Add those crumbs together and you have the trail. Process Mining draws and makes it all interactive
Setup is simple. Export the logs, map the columns, press continue. The heavy lifting is done by maths, not consultants. With the right data you can run a model in minutes. Millions of transactions become a moving diagram you can pause, filter, and replay. Add the analytics and dashboard visualisation and itโs the next level insight to guide your process.
Setup is simple. Export the logs, map the columns, press continue. The heavy lifting is done by maths, not consultants. With the right data you can run a model in minutes. Millions of transactions become a moving diagram you can pause, filter, and replay. Add the analytics and dashboard visualisation and itโs the next level insight to guide your process.
Finding which bone is broken or where healing will help
An X-ray is powerful, but you donโt scan every stubbed toe. Select processes with many steps, hand-offs, reliable timestamps, and plenty of cases. More movement means richer insights.
Process Mining highlights the outliers: paths that arenโt supposed to happen, loops that indicate rework, or waits that highlight bottlenecks. Warehouse stops in supply chain, claims stuck between teams, or documents parked for approval.
If a process lives on paper, has only a few hundred cases a year, or leadership prefers to keep things unchanged, the Process Mining torch stays can stay in the cupboard. The goal is process improvement, not a fancy new toy. Involve stakeholders early and agree on value up-front. Then watch the magic and turn those insights into clear improvement actions.
Process Mining highlights the outliers: paths that arenโt supposed to happen, loops that indicate rework, or waits that highlight bottlenecks. Warehouse stops in supply chain, claims stuck between teams, or documents parked for approval.
If a process lives on paper, has only a few hundred cases a year, or leadership prefers to keep things unchanged, the Process Mining torch stays can stay in the cupboard. The goal is process improvement, not a fancy new toy. Involve stakeholders early and agree on value up-front. Then watch the magic and turn those insights into clear improvement actions.
Plaster, pain killers, or a band-aid
Dashboards show what happens; people explain why. After the hotspot appears, talk to the people involved. A slow step might show missed training. An apparent shortcut could indicate control gaps. Frequently changed records a pattern to fix something or to make results look a bit shinier for a next bonus.
Improvement actions touch on people, process, systems, and data. An alert when something breaks, a bot that copies data between systems, a configuration change forcing better data, or training for people to understand the impact of their actions.
Validation keeps everyone honest, and Process Mining makes collaboration easier. The graphic is neutral. It doesnโt blame; it informs. That invites discussion and helps both executives and trainees see the same truth.
Improvement actions touch on people, process, systems, and data. An alert when something breaks, a bot that copies data between systems, a configuration change forcing better data, or training for people to understand the impact of their actions.
Validation keeps everyone honest, and Process Mining makes collaboration easier. The graphic is neutral. It doesnโt blame; it informs. That invites discussion and helps both executives and trainees see the same truth.
Intellifold Process Mining & AI
Dashboards show what happens; people explain why. After the hotspot appears, talk to the people involved. A slow step might show Intellifold delivers the full care plan. The platform captures your event data, the AI suggests hotspots, and our specialists guide the process. Want self-service? Load the logs and explore at will. Prefer guidance? We deliver the data models and dashboards, set up the alerts, and help identify relevant improvements and automation opportunities.
Think of us as the team who builds the X-ray, reads the scan, and sticks around until the bone heals and the patient can run. Continuous insight. Continuous improvement. No mystery, just data finally doing its job.
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Think of us as the team who builds the X-ray, reads the scan, and sticks around until the bone heals and the patient can run. Continuous insight. Continuous improvement. No mystery, just data finally doing its job.
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